FAQs
Shipping & Delivery
Q: Do you ship across India?
A: Yes! We offer nationwide shipping across India.
Q: How long will it take to get my order?
A: Once processed, standard domestic shipping typically takes 3 to 7 business days depending on your location. You will receive a tracking link as soon as your order dispatches.
Q: What are your shipping charges?
A:We are happy to offer Free Standard Shipping on all domestic orders across India! If you need your order sooner, you can opt for Express Delivery at a flat rate of ā¹99. Please note that we currently only ship within India and do not offer international shipping.
Payments & Security
Q: What payment methods do you accept?
A: We accept a wide variety of secure payment methods, including UPI (Google Pay, PhonePe, Paytm), Net Banking, Major Debit/Credit Cards, and popular mobile wallets.
Q: Is my payment information secure?
A: Absolutely. All transactions are securely processed through our encrypted payment gateway partners to ensure your financial details remain completely safe.
Orders & Returns
Q: Can I change or cancel my order?
A: If you need to make changes or cancel your order, please contact us as quickly as possible. Once an order has been shipped, we are unfortunately unable to modify or cancel it.
Q: What is your return policy?
A: We want you to love what you buy. If you receive a damaged, defective, or incorrect product, please reach out to our support team within two days of delivery with your order details and a photo of the item, and we will happily assist you.
Need More Help?
Can't find the answer you're looking for? Feel free to reach out to our customer support team directly at wesupport@brezvo.in or visit our Contact Page. We're always happy to help!